Hi there, I'm Zach Fletcher.

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A dedicated software developer specializing in mobile development, owning a mobile app company while also contributing as a software engineer for a leading organization

About

My name is Zachary Fletcher, and I hold a Bachelor's degree in Software Development. I am passionate about creating innovative mobile applications and games, combining creativity and technology to deliver impactful user experiences. As the owner of FletchTech Labs, I have successfully developed and deployed multiple applications on the Google Play Store.

Currently, I am a Software Engineer at CDK Global, contributing to their mobile development initiatives. With a strong foundation in mobile app development, I strive to craft solutions that are not only functional but also engaging and user-friendly for both Android and iOS users.

Beyond my professional endeavors, I am a dedicated father and husband with four wonderful children. I bring the same commitment and drive from my personal life into my work, always aiming to make a positive impact through technology.

Education

WGU Logo

WGU

Millcreek, UT, USA

Degree: BS in Software Development

    Relevant Courseworks:
    • Data Structures and Algorithms
    • Software Engineering
    • Object-Oriented Programming
    • Database Design and Management
    • Web Development
    • Mobile Application Development
    • Operating Systems for Programmers
    • Software Quality Assurance and Testing
    • Computer Networks
    • Capstone Project
Georgia Military Military Logo

Georgia Military College

Milledgeville, GA, USA

Degree: AS in Homeland Security and Emergency Management

    Relevant Courseworks:
    • Introduction to Homeland Security
    • Emergency Management Principles and Practices
    • Domestic and International Terrorism
    • Incident Command Systems
    • Ethics and Leadership in Public Safety
    • Risk Assessment and Hazard Mitigation
    • Critical Infrastructure Protection
    • Disaster Response and Recovery
Georgia Military Military Logo

Georgia Military College

Milledgeville, GA, USA

Degree: AS in Criminal Justice

    Relevant Courseworks:
    • Introduction to Criminal Justice
    • Criminology
    • Law Enforcement Operations
    • Judicial Process
    • Corrections
    • Juvenile Justice
    • Ethics in Criminal Justice
    • Introduction to Forensic Science
    • Constitutional Law

Experience

Software Engineer
  • Develop and implement mobile app features that improve salespeople’s interaction with customer opportunity details, aiming to enhance user experience and operational efficiency upon release.
  • Write and manage detailed technical tickets, ensuring tasks are clearly defined and deadlines are met, facilitating efficient task management and on-time project delivery.
  • Work cross-functionally with product managers, designers, and QA teams to ensure mobile app features meet business requirements and quality standards, laying the groundwork for successful user adoption post-launch.
  • Write and implement code for assigned features, actively complete technical tickets, and ensure proper integration with the mobile app, leading to consistent progress and timely delivery of high-quality features.
  • Collaborate with a team of 5 engineers to integrate mobile app features across both Android and iOS platforms, positioning the app for a seamless cross-platform functionality and ensuring future scalability.
  • Assist in project planning, manage feature prioritization, and align tasks with business objectives for the enterprise-level mobile app, driving smooth development and timely milestone achievement as the app progresses toward completion.
Sep 1, 2024 - Present
Associate Software Engineer
  • Collaborated with a cross-functional team to develop, test, and maintain a customer management web-based application, resulting in a 10% reduction in project development time.
  • Assisted in identifying and resolving software defects, reducing the bug count by 25%, improving software quality and stability.
  • Participated in daily stand-up meetings, reviewing and planning expected goals and ongoing development, improving project coordination and team alignment.
  • Developed an email parsing service that supports sending/receiving 100k+ emails per day, utilizing an API and SQL database, ensuring scalability and efficiency in communication processing.
Feb 1, 2023 - Sep 1, 2024
Customer Success Manager
  • Documented all customer success interactions, tasks, and goals in Salesforce, ensuring comprehensive record-keeping and streamlined account management, leading to improved client engagement and satisfaction.
  • Conducted regular check-ins and product reviews with key clients, identifying opportunities for upsell and expansion, resulting in a $17k+ increase in annual recurring revenue (ARR).
  • Managed a portfolio of 180+ dealerships, serving as the central point of contact and fostering strong client relationships across diverse accounts, improving customer retention and satisfaction.
Nov 2021 - Feb 2023
Field Training Officer
  • Trained and mentored 3 new recruits in various aspects of law enforcement, ensuring they met or exceeded department standards, contributing to a stronger, more capable team.
  • Conducted regular evaluations and provided constructive feedback to recruits, leading to a 60% improvement in their overall performance, enhancing team efficiency and readiness.
  • Collaborated with training team members to refine field training methods, streamlining the training process, resulting in a more effective and efficient training experience.
Apr 2021 - Oct 2021
Law Enforcement Officer
  • Responded to emergency situations across 10 districts with a total population of ~55k, ensuring timely resolution and public safety, contributing to a safer community.
  • Generated 10+ daily reports detailing crimes and department performance, ensuring 100% accuracy in documentation, improving accountability and operational transparency.
  • Engaged in community outreach programs, reducing the gap between law enforcement and citizens, fostering trust and positive relationships within the community.
Jul 2018 - Apr 2021

Skills

Programming Languages

Dart
SQL
C#
Java
XAML

Frameworks & Platforms

.Net Maui
.Net7/.Net8
Flutter
Firebase

DevOps / Services / Tools

GitHub

GitHub

AppCenter

AppCenter

Amplitude

Amplitude

Redis

Redis

AWS

AWS

Azure

Azure

Twilio

Twilio

Kubernetes

Kubernetes

New Relic

New Relic

Nylas

Nylas

Bee Dev

Bee Dev

RabbitMQ

RabbitMQ

Salesforce

Salesforce

Tableau

Tableau

Xcode

Xcode

VS Code

VS Code

VS Enterprise

VS Enterprise

Android Studio

Android Studio

Figma

Figma

Canva

Canva

Canva

Confluence

Cloud Computing & Data Management

Firebase
MySQL
Microsft SQL SMS
Redis

Projects

Daily Fact Dose
Daily Fact Dose

A mobile application allowing the user to view interesting facts daily.

Accomplishments
  • Tools: Android Studio, Room Database, Google AdMob, Java
  • I designed and developed the application using Android Studio with Java, implementing efficient local data storage with Room Database.
  • Integrated Google AdMob for monetization, ensuring a seamless and user-friendly ad experience.
  • Available on the Google Play Store.
Health Stat Pro
Health Stat Pro

A mobile application allowing the user to record their daily health readings.

Accomplishments
  • Tools: Android Studio, Room Database, Google AdMob, Java
  • I designed and developed the application using Android Studio with Java, implementing efficient local data storage with Room Database.
  • Integrated Google AdMob for monetization, ensuring a seamless and user-friendly ad experience.
  • Available on the Google Play Store.
Daily Fact Dose
PocAVert

A mobile application that allows a user to convert different meassurements.

Accomplishments
  • Tools: Android Studio, Google AdMob, Java
  • I designed and developed the application using Android Studio with Java.
  • Integrated Google AdMob for monetization, ensuring a seamless and user-friendly ad experience.
  • Available on the Google Play Store.
Daily Fact Dose
EasySplits

A mobile application allowing the user to view interesting facts daily.

Accomplishments
  • Tools: Android Studio, Room Database, Google AdMob, Java
  • I designed and developed the application using Android Studio with Java, implementing efficient local data storage with Room Database.
  • Integrated Google AdMob for monetization, ensuring a seamless and user-friendly ad experience.
  • Available on the Google Play Store.
Projects In Progress
  • My Neighborhood - An HOA management application built in Flutter/Dart
  • Candy Vault - A Christmas lights tracking suite
  • OceanTiles - A sliding tile game build in Flutter/Dart

Contact